FREQUENTLY ASKED QUESTIONS

Phantom Screens are designed with safety in mind. While they are not certified under Australia’s bushfire regulations, when retracted, the mesh is fully enclosed within a protective aluminium housing, minimising exposure and reducing potential ignition risks. The frame components are made from durable aluminium, and the mesh is crafted from PVC-coated fibreglass, which melts under extreme heat rather than igniting.

Yes, we offer a limited lifetime warranty on all of our products. This includes two years warranty on the installation (labour), and lifetime on the rest of the components of the unit (magnetic strip, housing, spring, etc). There is no warranty offered on the mesh due to every day wear and tear.

Phantom Screens offer customers a wide variety of colours from the Dulux and Interpon Powder Coating colour range so that the unit can be colour matched as closely as possible, if not perfectly, with your decor.

Yes, all Phantom’s Door Screens run in both a top and bottom track.We offer a range of different tracks to suit every individual application. Alternatively, the bottom rack can be recessed into your floor for a flush finish.For more information the range of tracks Phantom Screens offer, please contact your nearest dealer or call 1800 630 050.

Yes, we most certainly can. Phantom Screens can be mounted to almost any application… sliding doors, double french doors, in-swing and out-swing doors, bi-fold doors, cafe doors and all types of window applications. All of our products are custom made to the exact millimetre to cater to your every need.

Phantom Screens are not designed as a security screen but as an attractive stylish solution to keeping out bugs and insects without being cluttered by an unsightly screen door.

Please see our Service Guide.

Phantom Screens manufacture retractable door, window and motorised screens. We can screen anything from serveries to large bi-fold and cafe doors to balconies and pergola areas. Our product is able to fit virtually anywhere and requires minimal space, enhancing the beauty and comfort of your home whilst still providing ventilation and keeping those pesky insects outside. We also offer our retractable screening solutions in various sun shade and blockout fabrics, to be used in lieu of drapery.

Phantom Screens are Australia’s leading provider of retractable screening solutions for all kinds of doors, windows and oversize applications. We are proudly Australian made, manufactured and owned. Phantom Screens was founded in 1995 in Adelaide, South Australia.

No, the Serene Screen can only go from top to bottom.

Yes, your Serene Screen can be accessed from one side or both sides, this is something your sales rep can discuss with you during your site measure and quote

Phantom Screens are designed with safety in mind. While they are not certified under Australia’s bushfire regulations, when retracted, the mesh is fully enclosed within a protective aluminium housing, minimising exposure and reducing potential ignition risks. The frame components are made from durable aluminium, and the mesh is crafted from PVC-coated fibreglass, which melts under extreme heat rather than igniting.

Yes, we offer a limited lifetime warranty on all of our products. This includes two years warranty on the installation (labour), and lifetime on the rest of the components of the unit (magnetic strip, housing, spring, etc). There is no warranty offered on the mesh due to every day wear and tear.

Please see our Service Guide.

Phantom Screens manufacture retractable door, window and motorised screens. We can screen anything from serveries to large bi-fold and cafe doors to balconies and pergola areas. Our product is able to fit virtually anywhere and requires minimal space, enhancing the beauty and comfort of your home whilst still providing ventilation and keeping those pesky insects outside. We also offer our retractable screening solutions in various sun shade and blockout fabrics, to be used in lieu of drapery.

Phantom Screens are Australia’s leading provider of retractable screening solutions for all kinds of doors, windows and oversize applications. We are proudly Australian made, manufactured and owned. Phantom Screens was founded in 1995 in Adelaide, South Australia.

The roller in our Executive Motorised Screen is made from locally extrudedthick aluminium whichallows us to make wider blinds without “smiley faces”

We can span up to 12m wide in a single opening, making our Executive Motorised Screen thebiggest blind available globally.

Phantom Screens are designed with safety in mind. While they are not certified under Australia’s bushfire regulations, when retracted, the mesh is fully enclosed within a protective aluminium housing, minimising exposure and reducing potential ignition risks. The frame components are made from durable aluminium, and the mesh is crafted from PVC-coated fibreglass, which melts under extreme heat rather than igniting.

Yes, we offer a limited lifetime warranty on all of our products. This includes two years warranty on the installation (labour), and lifetime on the rest of the components of the unit (magnetic strip, housing, spring, etc). There is no warranty offered on the mesh due to every day wear and tear.

Please see our Service Guide.

Phantom Screens manufacture retractable door, window and motorised screens. We can screen anything from serveries to large bi-fold and cafe doors to balconies and pergola areas. Our product is able to fit virtually anywhere and requires minimal space, enhancing the beauty and comfort of your home whilst still providing ventilation and keeping those pesky insects outside. We also offer our retractable screening solutions in various sun shade and blockout fabrics, to be used in lieu of drapery.

Phantom Screens are Australia’s leading provider of retractable screening solutions for all kinds of doors, windows and oversize applications. We are proudly Australian made, manufactured and owned. Phantom Screens was founded in 1995 in Adelaide, South Australia.